Shipping policy

SHIPPING AND DELIVERY
We are not liable for shipping and delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

A return must be approved prior to shipping and a return ship label will be provided at that time.  Elara West will not refund shipping costs in any other manner and will provide all labels.  You will be responsible for all costs incurred as a result of following our policies.